Privacy Policy

Effective Date: [8/22/2025]

1. Introduction

Welcome to Stout’s Heating & Air Conditioning (“Company,” “we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Insert Your Website URL], including any related media form, channel, or mobile application (collectively, the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with these terms, please do not access or use our Site.

2. Information We Collect

We may collect information about you in various ways, including:

a. Personal Data
Personally identifiable information, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (if necessary for transactions)

b. Non-Personal Data
Non-identifiable data, such as:

  • Browser type

  • IP address

  • Operating system

  • Referring website

  • Usage data (e.g., pages visited, time spent on pages)

c. Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other technologies to enhance your browsing experience. You may disable cookies in your browser settings, but some features of our Site may not function properly if you do.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and manage our HVAC services

  • Respond to service requests, quotes, and customer inquiries

  • Process payments and transactions

  • Send service reminders, promotions, or updates (with your consent)

  • Improve our website, marketing, and customer experience

  • Detect and prevent fraud, misuse, or unauthorized access

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share it in the following cases:

  • Service Providers: With trusted vendors who assist us in running our Site or providing services.

  • Legal Requirements: If required by law or to protect our legal rights.

  • Business Transfers: In the event of a merger, sale, or acquisition of our business assets.

5. Data Security

We use reasonable security measures to protect your personal information. However, please note that no data transmission over the internet or storage system can be guaranteed 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access, update, or delete your personal data

  • Object to certain types of processing

  • Withdraw consent where you previously gave it

  • File a complaint with your local data protection authority

To exercise these rights, please contact us using the information below.

7. Third-Party Websites

Our Site may include links to third-party websites. We are not responsible for their content, policies, or practices. Please review their privacy policies before sharing personal information.

8. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above indicates the latest version. Please check this page periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Stout’s Heating & Air Conditioning
840 Piner Rd. Suite 14
Santa Rosa, CA 95403
📧 Email: [Contact Us]
📞 Phone: [(707) 527-1504]